This Privacy Policy explains how SOCmate collects, uses, and protects your personal data when you visit soc-mate.com or submit the demo request form, in accordance with the EU General Data Protection Regulation (GDPR).
The data controller is SOCmate, founded by Alexandra Costea Ifrim. For any question about this policy or your data, contact info@soc-mate.com.
We collect the minimum data necessary to operate the site and respond to enquiries. Each data point below lists its purpose, legal basis, and retention period.
Demo request form
Data collected
Email address, optional message text
Purpose
Responding to your enquiry
Legal basis
Legitimate interest / pre-contractual steps (Art. 6(1)(b)/(f) GDPR)
Retention
24 months from last contact, or until you ask us to delete it
Google Analytics 4
Data collected
Pseudonymous client ID, pages viewed, session duration, approximate location (country/city), device/browser type
Purpose
Understanding aggregate site usage
Legal basis
Consent (Art. 6(1)(a) GDPR) - only loaded after you accept analytics cookies
Retention
2 months (Google Analytics event-level retention setting)
Language preference (localStorage)
Data collected
Selected language (EN/IT)
Purpose
Remembering your language choice
Legal basis
Legitimate interest - strictly functional, no consent required
Retention
Until you clear browser storage
Demo request submissions are processed via EmailJS and delivered directly to our inbox - we do not maintain a separate marketing database. Analytics data is processed by Google Analytics 4, operated by Google Ireland Limited, which may transfer data to Google servers in the United States under the EU-U.S. Data Privacy Framework and Google's Data Processing Terms. No data is sold or shared with third parties for advertising purposes.
As a data subject, you have the right to:
Access
Request a copy of the personal data we hold about you
Rectification
Ask us to correct inaccurate data
Erasure
Ask us to delete your data ("right to be forgotten")
Restriction
Ask us to limit how we use your data
Portability
Receive your data in a structured, machine-readable format
Objection
Object to processing based on legitimate interest
Withdraw consent
For analytics, at any time via the cookie banner
To exercise any of these rights, email info@soc-mate.com. We will respond within one month, as required by Article 12 GDPR. You also have the right to lodge a complaint with your local data protection authority.
For details on the specific cookies and similar technologies we use, see our Cookie Policy.
We may update this policy to reflect changes in our data practices or legal requirements. The latest version is always available at this URL.
For any privacy-related question or data subject request, contact info@soc-mate.com.