Privacy Policy

Last updated: June 2026

This Privacy Policy explains how SOCmate collects, uses, and protects your personal data when you visit soc-mate.com or submit the demo request form, in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is SOCmate, founded by Alexandra Costea Ifrim. For any question about this policy or your data, contact info@soc-mate.com.

2. What Data We Collect and Why

We collect the minimum data necessary to operate the site and respond to enquiries. The table below lists each data point, its purpose, legal basis, and retention period.

Source

Data Collected

Purpose

Legal Basis

Retention

Source:Demo request form

Email address, optional message text

Responding to your enquiry

Legitimate interest / pre-contractual steps (Art. 6(1)(b)/(f) GDPR)

24 months from last contact, or until you ask us to delete it

Source:Google Analytics 4

Pseudonymous client ID, pages viewed, session duration, approximate location (country/city), device/browser type

Understanding aggregate site usage

Consent (Art. 6(1)(a) GDPR) - only loaded after you accept analytics cookies

2 months (Google Analytics event-level retention setting)

Source:Language preference (localStorage)

Selected language (EN/IT)

Remembering your language choice

Legitimate interest - strictly functional, no consent required

Until you clear browser storage

3. Where Your Data Is Stored

Demo request submissions are processed via EmailJS and delivered directly to our inbox - we do not maintain a separate marketing database. Analytics data is processed by Google Analytics 4, operated by Google Ireland Limited, which may transfer data to Google servers in the United States under the EU-U.S. Data Privacy Framework and Google's Data Processing Terms. No data is sold or shared with third parties for advertising purposes.

4. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access - request a copy of the personal data we hold about you
  • Rectification - ask us to correct inaccurate data
  • Erasure - ask us to delete your data ("right to be forgotten")
  • Restriction - ask us to limit how we use your data
  • Portability - receive your data in a structured, machine-readable format
  • Objection - object to processing based on legitimate interest
  • Withdraw consent - for analytics, at any time via the cookie banner

To exercise any of these rights, email info@soc-mate.com. We will respond within one month, as required by Article 12 GDPR. You also have the right to lodge a complaint with your local data protection authority.

5. Cookies

For details on the specific cookies and similar technologies we use, see our Cookie Policy.

6. Changes to This Policy

We may update this policy to reflect changes in our data practices or legal requirements. The latest version is always available at this URL.

7. Contact

For any privacy-related question or data subject request, contact info@soc-mate.com.

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